Service Characteristics

As part of an order or during order fulfilment, service characteristics are used to define the service details required by both parties. The Fibre Gateway uses the following enumerated set - not all service characteristics are supported by all suppliers.

Name Description Notes
LINE_PROFILE Standardises line characteristics - see line profiles Numeric identifier supplied by tenant on provide order creation - values vary by supplier
AUTHENTICATION_AGENT Authentication agent, possible values: DHCPRelayAgent, PPPIntermediateAgent, None Supplied by tenant on provide order creation - not used by all suppliers
REMOTE_ID Remote identifier for authentication Supplied by tenant on provide order creation - not used by all suppliers
RETAILER_ID Unique identifier for the retailer provided by the OFCOM Supplied by tenant on order creation - not used by all suppliers
MINIMUM_SPEED Requested guaranteed minimum speed Optionally supplied by tenant on order creation - not used by all suppliers
END_USER_TYPE Type of end user - Business or Residential Supplied by tenant on order creation - not used by all suppliers
CONTRACT_TERM Contract term in months Supplied by tenant on order creation - not used by all suppliers
ECC_CHARGEBAND Excess construction charges - see chargebands Numeric identifier supplied by tenant on order creation - values vary by supplier, not used by all suppliers
TRC_CHARGEBAND Time related charges - see chargebands Numeric identifier supplied by tenant on order creation - values vary by supplier, not used by all suppliers
CARE_LEVEL Chosen service level - see care levels Numeric identifier supplied by tenant on order creation - value(s) as agreed with supplier, not used by all suppliers
STATIC_IP_REQUESTED Where static IP(s) are requested, contains the number of static IPs required Supplied by tenant on order creation - not supported by all suppliers
DN_PORT_NUMBER Where number porting is required, contains the donor number Supplied by tenant on order creation - not supported by all suppliers
DN_PORT_DATETIME Where number porting is required, contains the date/time to port the number Supplied by tenant on order creation - not supported by all suppliers
LINE_ID Unique identifier for the line (SOGEA) Provided by supplier via KCI - mandatory for FTTP before order is completed
SERVICE_ID Unique identifier for the fibre service Provided by supplier via KCI - mandatory for FTTP before order is completed
ENNI_ID ENNI identifier linking service traffic between tenant and supplier Provided by supplier via KCI - mandatory for most FTTP suppliers to provide
SERVICE_VLAN_ID Service VLAN between tenant and supplier Provided by supplier via KCI - mandatory for most FTTP suppliers to provide
CUSTOMER_VLAN_ID Customer VLAN between tenant and supplier Optionally provided by supplier via KCI
CABLE_LINK_ID External cable link reference for connection to exchange Optionally provided by supplier via KCI
CIRCUIT_REFERENCE Circuit reference Provided by supplier where multiple circuits are aggregated
SITE_NAME Unique reference for handover point/point of presence Optionally provided by supplier via KCI
SITE_LOCATION Site address details of the cabinet/handover point/point of presence Optionally provided by supplier via KCI
ONT_REFERENCE Supplier identifier for the installed ONT Provided by supplier via KCI - mandatory where ONT is present
ONT_SERIAL_NUMBER Serial number for the installed ONT Optionally provided by supplier via KCI
ONT_PORT Port identifier on the ONT providing service Optionally provided by supplier via KCI
ONT_MANUFACTURER Manufacturer of installed ONT (if available) Optionally provided by supplier via KCI
ONT_FLOOR ONT location attribute - floor Optionally provided by supplier via KCI
ONT_ROOM ONT location attribute - room Optionally provided by supplier via KCI
ONT_POSITION ONT location attribute - position Optionally provided by supplier via KCI
Note

When integrating with an existing supplier API or where a supplier cannot send these values as specified, the Fibre Gateway can map between these and custom supplier values to ensure a consistent set for tenants.