The Fibre Cafe is a scalable, unified platform to support L2C provisioning, in-life modification/cease and T2R trouble resolution between communication providers (CP) and network operators or aggregators.

CPs are known as 'tenants' on the Fibre Cafe and communicate with this API - the Fibre Cafe's Tenant API. The network operators and aggregators providing the underlying services are known as 'suppliers'.

Where suppliers need to send updates back to the tenant (KCIs - Keep Customer Informed) then this API will be called. Each tenant is responsible for implementing this API definition for the Fibre Cage to call.

Examples of KCIs are where the order/problem state and/or order/problem fields have changed or to provide feedback on any requests e.g. amendment/cancellation submitted on the Tenant API asynchronously.

Unsolicited ceases can also be sent via this API - these will be represented as a new order in the system that follows a similar but reduced order flow. __

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